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What Customer Service Means to Us

Serving Families Throughout Dallas
dallas ac repair technician

At Rescue Air and Plumbing, we know how important our customer’s home services are to their comfort and daily lives here in Texas. That’s why we hold ourselves to the highest standards of customer service, to provide the right solutions at a fair price. Learn more about what customer service means to our team, and read reviews from real customers in 2019.

Rescue Air Believes in Fast Service

There’s nothing worse than your HVAC failing on a hot, humid summer day. The comfort of our customers is our team’s top priority — no waiting days for a service appointment. We offer fast service to get you back up and running easily the first time without the need for multiple appointments.

Read testimonies from our customers on our fast service:

We are very pleased and impressed with how fast Rescue Air responded to our call. Andrew quickly diagnosed our issues and gave us all the information we needed to decide on corrective actions. It is very refreshing to do business with a quality fair and fast company like Rescue Air. They have earned our business forever.” — Joe M.

Rescue Air Believes in Friendly and Professional Service

Whether it’s a heating emergency or the installation or a routine air duct cleaning, our technicians are always friendly and eager to answer any questions you have about your service. This means we show up on time, work diligently to solve your problem, focus on an installation, and leave your home neat and mess-free when they leave.

Read testimonies from our customers on our professionalism:

Charlie and Everett were both were very knowledgeable and we had some great conversations. The crew that came to install the systems were extremely professional. Did a great job showing us everything and setting up the thermostat s for us. The best thing is that they cleaned everything like they weren't even here. So far the system seems to work great and is so quiet. I would highly recommend Rescue Air.” — Nancy G.

Today our technician Blake came out to our house to do routine maintenance that we signed up for last year. Blake is very professional, thorough, and likable. He did a great job servicing our unit today. He also gave me information about products that will benefit us. Blake is a great guy and a great technician.” — Alex R.

Rescue Air Believes in Fair Prices

Installing a new heating and cooling systems in your home is a big investment, that’s why we always offer fair prices to each of our customers. We work diligently to do expert routine maintenance and repair work for an affordable price.

Read testimonies from our customers on our fast service:

As always, the service rep was on time& gave me an hour’s notice before arriving at my home. Gary did not try to hard sell me into an immediate quick decision. I’m always impressed with the professionalism & courtesy from the service technicians from Rescue Air. Thank you for the great service.” — Lani B.

We've been very happy with Rescue Air, even got the membership as it was a great value. I specifically want to call out our most recent technician, Kevin Carlisle. We just had a routine maintenance visit and he was great. We plan to continue using Rescue Air.” — Kaitlin F.

Heating and Cooling Services in Dallas

Fast service and quality work is what this company was founded on, and it’s what we provide to every customer, every day. Give us a call 24/7 for an immediate response. (972) 201-3253