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How to Troubleshoot a Heat Pump

Serving Families Throughout Dallas

A heat pump uses natural gas, absorbed from outside elements, to create heat for your home. Here’s how to troubleshoot your heat pump if it suddenly stops working?

1. When there’s not enough heat...

If you haven’t had a heat pump before, it may be news to you that heat pumps don’t emit heat as strongly as heat generated by furnaces. But this is normal. The best feature of a heat pump is that they can distribute heat more evenly. You won’t have to turn the system on and off as much and there won’t be any cold/hot spots.

However, it can be hard to get the heat your system needs if it’s cold outside. Some homeowners will also have a space heater, furnace or boiler to feel comfortable. Contact Rescue Air to learn more about your heating options.

2. When the outdoor unit is frozen...

If it becomes so cold out that your outdoor unit freezes, it can result in serious damages and repairs. Light ice will thaw away soon, but if ice remains for a significant period of time, it’s best to call a professional ASAP.

If you are suffering from a frozen heat pump, run the defrost cycle. It will turn on automatically at timed intervals — or even when the system notices frost has accumulated. The cycle will run for around 10 to 15 minutes before automatically turning off.

3. When the heat pump won’t stop running...

Sometimes, too much cold air gets into your house and your heat pump just can’t keep up. Check your windows and doors for air leaks. Replace the weatherstripping to ensure you’re keeping the cold air out.

If you need dependable and high-quality heater repair in Dallas, TX, please call Rescue Air and Plumbing at (972) 201-3253.