Serving Plano, McKinney, Frisco, Allen, Prosper, Collin County, Murphy and beyond Plumbing Repair Service Allen

Wonderful Experience Apr 17, 2026

Wonderful experience. On time, efficient, and friendly. Kevin was great!

linda dickey

Absolutely top-notch! Apr 17, 2026

Rescue and the guys that did the install were absolutely top-notch! They went the extra mile at every step and did a clean and professional job. I couldn’t be happier with my new HVAC system and new ductwork. Melvin, Randy, Alex, Jose, and Greg worked two long and hard days. They were professional, thoughtful, and answered every question I had along the way. I had such a great experience. I wish I could do it all again!

Aaron Cannon

His customer service and professionalism were great Apr 17, 2026

We have a service agreement with Rescue Air, and they come out twice a year to check our air and heater. Today, Jose came out to do an air check and stuck it out the whole day here to get our fan motor replaced. His customer service and professionalism were great!

Becky B.

Very professional and efficient Apr 15, 2026

This is the second time I received service from technician Victor, very professional, presents himself well, and is efficient as he works. Highly recommend it!

Leticia Cuellar

Very efficient, thorough, and knowledgeable Apr 15, 2026

Joshua Irias was very efficient, yet thorough and knowledgeable. He worked on a weekend and provided excellent service by identifying and resolving the A/C issue in a timely manner.

Raja Qasim

Honest and thorough leak detection Apr 15, 2026

Austin was honest and took his time to find the leak, which I appreciated.

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Professionals in Every Way Apr 15, 2026

Phillip, Bobby, and Tatiana were spectacular. Professionals in every way. Thanks to you all.

Ferris Anthony

Joe Jones was fantastic to work with Apr 14, 2026

Joe Jones was fantastic to work with. He was able to quickly diagnose and fix the issue we were having with our HVAC system. He was able to satisfactorily answer any questions I had and even provided advice on how to avoid future issues with the HVAC system based on what he observed with our system. I would hire him again and would recommend him to anyone experiencing HVAC issues.

Tyler Madden

Kevin Did a Fantastic Job Apr 13, 2026

Kevin was our tech today and did a fantastic job. It turned out to be more complicated than originally thought, but he stuck with it and we again have A/C!

Marieca Metzger

We're loving it! Apr 12, 2026

It's officially been a week in nice, cool, fresh air and we're loving it! After requesting a seasonal tune-up through our home warranty company, the service tech told us we had a refrigerant leak and needed a full replacement. Rescue Air was one of the companies we called for a "second opinion" and free estimation. Not only did they come out and take a look, they did a full-on complete 2-hour inspection, explaining every step of the way. Joe visited and invited me with him to inspect our outdoor condenser and the air handler inside, explaining what he was looking at, what could be the matter, and his initial recommendations. Our condenser was indeed leaking refrigerant (it was a 23-year-old unit, featuring R-22... throwback!), and replacement seemed to make more sense than servicing an ancient machine. He wrote up three different estimates with financing options, and his customer service alone helped us make the decision to hire Rescue Air to replace our HVAC system. Joe was so personable, knowledgeable, and respectful in the initial inspection process. He helped us with financing too (YAY financing because as first-time homeowners, this is another huge investment!) and made sure to be available for any questions we had in the quick application process. He had us scheduled for replacement three days later; amazing! Installation day arrived and three service technicians showed up early in the morning around 8:30: Austin, Ty, and Greg. This trio was fantastic! I work from home, and they gave a detailed overview of how the day would go. They were so organized and tidy (bringing in tarps and wearing shoe covers every time they came in and out of the house), respectful, professional, efficient (spoiler alert: they were done by 2 o'clock that day, which was awesome), thorough, and mindful with their service. They felt knowledgeable, trustworthy, and on top of their stuff from the get-go, and we're impressed with their work. A week in, we have noticed such a difference in our AC performance and the general air quality in our home. We're so excited to have installation done by Rescue Air and they'll be our go-to for any maintenance calls in the future. We're so grateful for Joe, Austin, Ty, and Greg. These gentlemen made sure we were taken care of from pre-installation to the time they packed up and finished the job. Also, they were great with animals; we have a very social cat named Sylvan who was happy to be project manager for the day and watch them from her sun-spot in the window, and they paid no mind (unless she slow-blinked as they walked in and out of the room, ha! She says hi to her BFF Ty!).

Julia Trupp Schlecte

Really impressed with the team Apr 12, 2026

Really impressed with the team. Jeff was so patient and kind while walking us through our options. No pressure, fair pricing, and quick scheduling. Austin and Ty came to our property the very next day and did a fantastic job with the install. They really went above and beyond to tailor the install to our space and set us up for success with maintenance tips. I’d highly recommend this company.

Melissa Hepburn

Philippe and Victor did a wonderful job Apr 11, 2026

Philippe and Victor did a wonderful job. They went over and above to get our water heater in before the weekend. They were quick, knowledgeable, and caring. Thanks so much, guys.

Michelle English

Charlie and Jose both are amazing Apr 11, 2026

I've been working with Rescue Air and Plumbing for 6 months now. They helped me with my shower leak a few months ago, and I had my maintenance routine yesterday. Charlie and Jose both are amazing. They explained everything for me and Jose helped me a lot with my old AC unit! He spent so much time cleaning and making sure all is good with it!

Atousa Faily

I’m a Big Fan of the Entire Team Apr 10, 2026

Charlie H with the plumbing group of Rescue Air was great! Friendly and knowledgeable and informative. Also, Joshua I with the HVAC team was all of the same as above! I’m a big fan of the entire team at Rescue Air Heating A/C and Plumbing!

Charlie Bogart

He Did a Great Job Apr 10, 2026

Derrick was very nice and professional. He explained everything and went over repairs needed and made sure we understood. He did a great job. We signed up for the maintenance plan.

Angeline Maldonado

Great experience from Joe to Alex Apr 10, 2026

Great experience from Joe the salesman to Alex and his crew. Everyone worked so hard to get our new HVAC system in. I recommend.

Martha Fielder

Professional, Fast, and Friendly Apr 9, 2026

Charlie came ready to get after it. Professional, fast and friendly. Problem solved in 15 minutes.

Seth Braun

Great experience Apr 8, 2026

Great experience. Explained what we needed to get ready for the summer heat. Really appreciate it!

Ismael Carranza

Great company, highly recommend Apr 8, 2026

Great company, highly recommend. Jose was professional and very patient with all my questions.

Greg Collins

The gentlemen did a wonderful job Apr 8, 2026

Referred to them for water leak. The gentlemen did a wonderful job.

Bill Robinette

Great Guy, Excellent Service Apr 6, 2026

Saul at Rescue Air really knows his stuff. Very helpful and informative. Took care of the spring checkup and did a fantastic job on the unit outside as well as everything in the attic. Great guy, excellent service. Highly recommend Rescue Air and ask for Saul G.

Jim Collins

Dean Was Awesome! Apr 5, 2026

Dean was awesome! A total professional with vast knowledge of my HVAC issue and helpful advice to prevent further interruptions. Rescue Air bailed me out once again.

Barry Hearn

Tech Showed Up and Repaired Unit Apr 4, 2026

Tech showed up and repaired unit. Replaced part that was damaged during installation.

Russell Dennis

System Was Cooling Once Again Apr 4, 2026

Dean quickly diagnosed the issue, which simply required him to restart a sensor and wait for it to come back online. Once that was done, all was good and the system was cooling once again.

Ross Coulter

Max Was Absolutely Fantastic Apr 4, 2026

Max came to the house and he was absolutely fantastic! Spent the time to discuss options and I ended up canceling my other membership and switching.

Laura Tiehen

Great Service and Affordable Repair Apr 3, 2026

Service tech quickly identified the problem after a power surge hit my A/C. Saul explained my repair options and the price was very affordable. I always get great service from this company and their knowledgeable staff.

2A Jewels

Rescue Air Fixed the Leak Apr 3, 2026

We had a water leak inside the wall. Rescue Air came and fixed the leak. Price was reasonable.

Carol Martinez

Did an Amazing Job Explaining Maintenance Apr 3, 2026

Saul Granado did an amazing job with explaining the maintenance items suggested with common sense explanations. I would request him on return maintenance visits.

Jason Benoit

Incredibly Prompt, Thorough, and Professional Apr 2, 2026

I asked for a quote on a duct cleaning for my home. Jose came out and was incredibly prompt, thorough, and professional. He explained everything and, above all, was honest—which is all too hard to find these days. Thanks, folks. Highly recommend.

LRS

Great Experience with Jose Apr 2, 2026

Great experience with Jose. He handled everything very professionally, explained things clearly, and completed the work as promised.

Mike Beltz